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FREQUENT QUESTIONS

  • Why is the price of activities the same for adults and children?

    The price for adults and children is the same because the activity is not different according to age. The family activities are designed and suitable to be enjoyed by children and adults, and the same elaborations are made with the same material.

  • Do I have to buy a ticket to visit the museum if I book an activity?

    It is not necessary. The price of the activities includes a free visit to the museum, which can be done before or after the activity.

  • How can I book a private activity for two people?

    The Museum offers a 2-hour private experience for two people called Xocoexperience that combines a guided visit to the museum with an activity of your choice. For more information and reservations, please contact us at reserves@museuxocolata.cat.

    We recommend booking two months in advance.

  • Can I make a Gift Voucher for museum activities without specific data?

    Yes, you can. To purchase and manage a gift certificate, write to reserves@museuxocolata.cat. We will inform you of the conditions and the process to redeem when the time comes.

  • I have a food allergy or intolerance; can I try chocolate?

    The workshops include the tasting of the products made. The chocolate we use contains or may contain milk and/or soy and may contain traces of other foods such as nuts, gluten, peanuts, and egg. We have alternatives for some allergies and intolerances.

    In the case of tastings and pairings, the chocolate may contain traces of nuts and milk.

    In case of allergy or intolerance, we recommend informing us about the specific activity by sending an email to reserves@museuxocolata.cat or calling 932 687 878 from Tuesday to Friday from 10:00 to 18:00.

  • We are a school that wants to hire workshops and guided visits to the Museum, what process should we follow?

    The Museum presents a pedagogical program for each course. You can download it free of charge from the website and evaluate the available options. To book a specific activity, you can do so through the form on the website or by sending an email to reserves@museuxocolata.cat.